BIGWISE

GO A STEP FURTHER...

With our attention plans you will have years of experience in retail solutions. Our technical staff will work with your organization to help you maximize your investment.

Device just a click away!

We have the most complete range of equipment for your business

Smart

Plan for autonomous organizations or with few transactions, which need basic support for Stellar platform.

Free access to new product versions
In-site support

* Previous budget presentation and approval for each case

One

Plan designed for organizations that have internal IT support, but require 2nd or 3rd level support on the Stellar platform.

Free access to new product versions
In-site support
8 Tickets per month
Response time per level 1 case: 24 working hours
Response time per case level 2: 48 working hours
Response time per level 3 case: 24 days

* Previous budget presentation and approval for each case

Expert

Plan for organizations that have an IT department, but need support with prompt 2nd and 3rd level attention on the Stellar platform.

Free access to new product versions
In-site support
16 Tickets per month
Response time per level 1 case: 16 working hours
Response time per level 2 case: 24 working hours
Response time per level 3 case: 18 days

* Previous budget presentation and approval for each case

Select

Created to leave in our hands all the support of the 1st, 2nd and 3rd Stellar level with prompt response, providing permanent support to your technology department.